Planning the development

Should you wish to connect to, disconnect from or alter an existing connection to Unitywater’s infrastructure you are required by law to obtain Unitywater’s approval.

The following documents outline the connection application process and approval conditions:

Connections Policy

A connection is the physical connection from a lot, building or area to Unitywater’s water supply and sewerage network. Current legislation states that Unitywater’s approval is required before work can commence on any new connections, disconnections or alteration of existing connections.

Should you wish to connect to, disconnect from or alter an existing connection to Unitywater’s infrastructure you are required by law to obtain Unitywater’s approval.

Your application for approval will be assessed in line with The Connections Policy (as specified in the South East Queensland Water (Distribution and Retail Restructuring Act 2009).

The Connections Policy outlines:

  • How to request a services advice notice from Unitywater
  • How to apply for a Water Approval or amend a Water Approval condition
  • What to do when a Water Approval lapses 
  • The Application processing timeframes 
  • The approval criteria and conditions for a standard Connection, Staged Water Connection and other categories of Connections 
  • The approval criteria for construction maintenance and defects liability 
  • The approval criteria for applications to connect outside Unitywater’s Connection Area (including outside Unitywater Restricted Connection Area)
  • The locations where Unitywater intends to extend current infrastructure
  • The locations where Unitywater provides connection to our infrastructure

Schedule of Works
The Schedule of Works outlines the infrastructure required to meet the region’s projected population growth and maps the future major trunk infrastructure development plans for the region, including estimated cost and timeframes.

While each connection application is assessed on a case by case basis, the Schedule of Works allows developers to consider future plans for trunk infrastructure, based on growth and land use assumptions for their local government area.

Connection Administration Manual
The Connections Administration Manual covers the administration processes for all Connections applications, assessments, approvals, constructions and handover to Unitywater’s water and sewerage infrastructure.

This includes infrastructure constructed by a developer and handed to Unitywater as a ‘Contributed Asset’ to operate and maintain.

The Manual is the administrative link between the Unitywater Interim Connections Policy and the SEQ Code. 

 

Additionally, you can also seek pre-lodgement advice by requesting a Service Advice Notice (SAN) by completing the Services Advice Notice Request Form (PDF).

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1. Council or state government consent for your development project

It is likely that your development project will require development approval (e.g. Material Change of Use approval under the Sustainable Planning Act 2009).  It is also possible that some other approval (e.g. approval to carry out works on a road) may be necessary before your development project proceeds. 

To find out the type of approval you need, visit your local council's website.  As a condition of its development approval of your project, Council may require you to be connected to Unitywater’s water supply and/or sewerage infrastructure.

You may also wish to visit the Queensland Government’s State Assessment and Referral Agency (SARA) website to find out if there are any state level requirements affecting your project.

2. Pre-application advice

To avoid unnecessary costs, discuss your development proposal with Unitywater’s Development Services team early in the planning process. A Services Advice Notice is also recommended for complex developments. Applying for a Services Advice Notice can be done by completing Services Advice Notice Request Form.

How can we help?

Unitywater‘s Development Services team can:

  • answer general questions about our water supply and sewerage infrastructure requirements; 
  • advise if network analysis and/or design is required, review plans, and suggest changes where applicable;
  • inform you about any development charges and conditions that may be applicable;
  • provide other relevant and available information about a proposed connection; 
  • be available to discuss complex development proposals.

Timing on advice

Service Advice Notice (no meeting required)

  • Unitywater will carry out an assessment of the request and if Unitywater deems that a meeting is not necessary, will issue a Services Advice Notice to the applicant within 20 business days after receiving the request.

    The notice will be sent via email to the Applicant.

Service Advice Notice (meeting required)

  • Unitywater will carry out an assessment of the request and if Unitywater deems that a meeting is necessary to discuss a connection proposal prior to the formal lodgement of a connection application, will confirm a meeting date and time with the Applicant within 10 business days after receiving the request.

To ensure Unitywater can achieve the these timelines it is important that accurate information on the property details is supplied.

Contact:

Development Services 
Phone: 1300 0 UNITY (1300 086 489)
Email: development.services@unitywater.com

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    Saving Tips
  • Pool Tip #3

    Save water by regularly checking your pool for leaks. To do this check for damp spots downstream of the pool, and for leaking pipes, valves and joiners.

    ·         Save water by regularly checking your pool for leaks. To do this check for damp spots downstream of the pool, and for leaking pipes, valves and joiners.