Contact us

 

 

 

 

 

Email or SMS details about a leak (24 hours)

Report a leak

 
 

 

 

 

 

 

Other faults and emergencies (24 hours)                        1300 086 489


Manage your account online

Quick and easy account

management 24/7

  

 Register in a few simple
steps – all you need is
your account number

 

NEW!

Automatic reminders

when your bill is due


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Submit a form

General service request or enquiry

 

Water, sewerage or trade waste service request

 

Provide feedback (compliment/ complaint)

 

Speaker request 

Click here

 

Click here

 

Click here

 

Click here


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Contact our Customer Service Team


Call the Customer Contact Centre 

8.30am – 5.00pm Monday to Friday

(Excluding public holidays)

 

International phone number


Write to us

PO Box 953, Caboolture QLD 4510 

Email: customer.service@unitywater.com

Fax: (07) 5431 8288

                                

Visit a customer service counter

 1300 086 489 

 

 

 +61 7 5431 8333 

 

 

 

 

  

  8.30am – 5.00pm Monday to Friday
  (Excluding public holidays)

  Caboolture: Ground Floor, 33 King Street

 

   Maroochydore:  Ground Floor, 6-10 Maud Street

   

Frequently asked questions
Answers to some frequently asked questions
Forms & fact sheets
Download all your forms and factsheets here.
Water safe to consume in Petrie
Residents in Petrie and Old Petrie Town are asked to boil drinking water after some water quality concerns were reported.
    Saving Tips
  • Bathroom Tip #2

    Use a bucket to catch water while the shower warms up. You can then reuse this water on your garden. If it takes 30 seconds for your shower to warm up, you could collect up to 10 litres of water for your garden.