Vision, purpose and values


Our vision  

We aim to be a sustainable, industry-leading community and customer-oriented water and allied services business.

Our purpose

Keeping our communities healthy.

Our values

Our values are enduring and will drive our behaviours, defining our culture. They are:

  • Reliability: We mean and do what we say: consistently, professionally and in a timely manner.
  • Safety: We think, walk and talk safety every day, and have the systems and processes in place to protect us, our customers, the community and the environment from our activities.
  • Honesty & Integrity: The work we do is always and only in the best interests of our customers, stakeholders, community and the environment.
  • Efficiency: We don’t waste time, money or effort because we have the right people in the right place getting it right first time.
  • One Team: No one succeeds at the expense or exclusion of others, and we are proud of our collective success.
  • Innovation: We seek new ways of doing things better.


    Did You Know
  • A garden hose can use 15 litres of water per minute. That's 150 litres of water in just 10 minutes!